Positions
Roles:
  • Attend to incoming calls promptly, courteously in a competent and professional manner
  • Maintains customer records by updating account information
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Contributes to team effort by accomplishing related results as needed
  • Provide accurate, valid and complete information by using the right methods/tools
  • Any other duties assigned by the team leader
Requirements:
  • Candidates must be a Malaysian citizen and possess at least an SPM qualification
  • Must be able to work on shifts and weekends if required
  • Strong communication and interaction skills
  • Able to work independently and as a team player
  • Minimum 1 year working experience
  • Fresh graduates are encouraged to apply
  • Fluent in Bahasa Malaysia and English. Able to converse in Mandarin is an added advantage
Benefits:
  • Fun and exciting working environment
  • Career enhancement
  • Lucrative remuneration package
  • EPF, SOCSO, and Medical coverage
  • Strategic location (nearby KTM, LRT and Monorail)
  • Professional training is provided
Roles:
  • Ability to learn on product/solution range and technical details through structured product training and/or proactive self-learning on new products, campaigns, capabilities, technologies, etc.
  • Provide primary outbound lead qualification/lead generation for B2B organizations via leads provided.
  • Perform profiling, data validation and database contact acquisition.
  • Perform RSVP and other means to support lead qualifications/generation activities.
  • Ensure achievement of performance related KPIs – lead qualification/lead generation, profiling, RSVP, and any outbound defined service levels
  • Achieve all specific process and production goals set each month
  • Achieve all Quarterly and Yearly goals as determined by Management
  • Ensure all follow ups are done in a timely manner.
  • Accurately update and record customer information into CRM provided in English language.
  • Ability to create enhanced and recommends various solution available to support lead generation activities.
  • Committed about achieving daily/weekly/monthly targets.
  • Developing and maintaining over time a constructive and cooperative working relationships with customers.
  • A modest know-how approach in information analyzing and results evaluation to choose the best solution and resolve problems.
  • Maintain high level of customer satisfaction level whilst maintaining a professional and courteous manner always on the phone.
Requirements:
  • Candidates must be an Expat staying in Malaysia with Valid Visas’ and permits
  • Must be able to work on shifts and weekends if required
  • Strong communication and interaction skills
  • Able to work independently and as a team player
  • Minimum 1 year working experience
  • Fresh graduates are encouraged to apply
  • Fluent in Thai/Indonesian/Tagalog/Vietnamese/Korean and English
  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in any field
  • Able to read, write, and converse in English and Native Language (to be replaced with respective country required)
Benefits:
  • Fun and exciting working environment
  • Career enhancement
  • Lucrative remuneration package
  • EPF, SOCSO, and Medical coverage
  • Strategic location (nearby KTM, LRT and Monorail)
  • Professional training is provided
Roles:
  • Report directly to the Director of Operations and provide support in day-to-day operations
  • Identify career growth and opportunities in different departments
  • Contributes to team effort by accomplishing related results as needed
  • To work closely with all departments in understanding respective job scopes within the Company
  • Any other duties assigned by the Director of Operations
Requirements:
  • Candidates must be a Malaysian citizen and possess at least an SPM qualification
  • Must be able to work on shifts and weekends if required
  • Strong communication and interaction skills
  • Able to work independently and as a team player
  • Minimum 1 year working experience, fresh graduates are encouraged to apply
  • Fluent in Bahasa Malaysia and English. Able to converse in Mandarin is an added advantage
Benefits:
  • Fun and exciting working environment
  • Career enhancement
  • Lucrative remuneration package
  • EPF, SOCSO, and Medical coverage
  • Strategic location (nearby KTM, LRT and Monorail)
  • Professional training is provided
Roles:
  • To perform telemarketing activities to sell various products as per campaign assignment
  • To develop and follow up on business leads and potential customers and convert potential leads to sales
  • To be well versed on banking and insurance facilities in Malaysia
  • To build relationships and communicate with customers over the telephone and providing high standard of service by following presentation guidelines in accordance to given product factsheet and sales script
  • To deliver and educate prospective customers on product benefits on the long run
  • To meet and exceed given sales performance indicator
  • To report daily to Team Manager on work-in-progress
  • To contribute in team effort by accomplishing related results as needed individually and as a team player
Requirements:
  • Candidates must be a Malaysian citizen and possess at least an SPM qualification
  • MUST have at least minimum 6 months’ experience in INSURANCE
  • Strong communication, emotional selling skills and objection handling techniques
  • Able to work independently and as a team player
  • Fluent in Bahasa Malaysia and English. Able to converse in Mandarin is an added advantage.
  • Immediate vacancies for 30 positions
Benefits:
  • Career enhancement
  • Flexible working hours
  • Fun and exciting working environment
  • Lucrative remuneration package
  • EPF, SOCSO, and Medical coverage
  • Strategic location (nearby KTM, LRT and Monorail)
  • Professional training is provided
  • Gross payout upon hitting minimum target RM 2500 - RM3000; the more you hit, the more you take home